AI Chatbots

A chatbot that actually helps your customers.

AI-powered chat agents that answer questions, capture leads, and support customers on your website — instantly, accurately, around the clock.

The problem.

Customers expect instant answers

72% of customers expect a response within 5 minutes. If your website can't answer their question, they leave.

Your team wastes hours on repeat questions

The same 20 questions account for 80% of enquiries. Your team answers them manually, over and over.

Leads slip through after hours

Visitors browse your site at 10pm, have a question, and leave without converting because nobody's there to help.

How it works.

1

We train the chatbot on your business

We feed it your website content, FAQs, product info, and policies. It becomes an expert on your business.

2

We embed it on your website

A single line of code adds the chat widget. Works with any website — WordPress, Shopify, custom, anything.

3

It handles enquiries while you sleep

Answers questions, captures contact details, qualifies leads, and hands off complex issues to your team.

What you get.

Trained on your content

Learns from your website, documents, and FAQs — answers are specific to your business.

Lead capture built-in

Collects name, email, and phone naturally during conversation. Leads sent to your inbox.

Works on any website

One line of code. WordPress, Shopify, Squarespace, Wix, or custom — we support them all.

Human handoff

Complex questions get escalated to your team via email or Slack. No customer left hanging.

Simple, transparent pricing.

From €197/month

Setup from €500

Every project starts with a free AI audit.
We'll recommend the right plan for your business.

Book a Free AI Audit

Frequently asked questions.

Will the chatbot give wrong answers?

We train it exclusively on your approved content, so it only answers based on what you've provided. It's configured to say 'I don't know' rather than hallucinate. You can review and refine its responses at any time.

Can it handle multiple conversations at once?

Yes — unlike a human agent, the AI can handle hundreds of simultaneous conversations without any degradation in response quality or speed.

Does it work with my existing live chat tool?

We can integrate with most existing tools or replace them entirely. The chatbot handles the first line of support and hands off to your team when needed.

How much does it cost compared to a support agent?

A full-time support agent costs €35K-45K/year in Ireland. Our chatbot starts at €197/month (€2,364/year) and handles unlimited conversations 24/7.

Ready to see what AI can do for your business?

Book a free 30-minute AI audit. We'll show you exactly where AI can save your team time — no commitment, no jargon.

Book a Free AI Audit Or email us at hello@lyght.work