Customer Support

Cut no-shows by 60% without lifting a finger

Q: What channels does it use?

SMS, email, and AI voice calls. You choose which channels for which types of appointments. Most clients use SMS as the primary channel.

Q: Can clients confirm or reschedule from the reminder?

Yes. One-tap confirm via SMS, reschedule links in emails, and voice prompts for phone reminders. Frictionless for the client.

Q: Does it follow up after the appointment?

If you want. We can send satisfaction surveys, review requests, or rebooking prompts after each appointment.

Q: What booking systems does it work with?

Google Calendar, Outlook, Calendly, Acuity, Cliniko, and most systems with an API or webhook support.

Automated SMS, email, and voice reminders that reduce no-shows and keep your schedule full. Follow-up after appointments to collect feedback and rebook.

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The challenge.

No-shows cost the average service business 20-30% of potential revenue every month

Your staff manually calls patients or clients to remind them. That's 5+ hours a week gone

When someone cancels last-minute, that slot stays empty because there's no time to fill it

Process

How it works.

Connect your booking system

We sync with your calendar or booking tool. Every appointment gets an automated reminder sequence.

Smart reminders go out

SMS, email, or voice call at intervals you choose (48h, 24h, 1h before). Easy confirm or reschedule options included.

Cancellations get filled

If someone cancels, the AI notifies waitlisted clients and offers the slot. Gaps get filled automatically.

Results

What you get.

Down 60%+

No-show rate

Multi-channel reminders with easy confirm/reschedule dramatically reduce missed appointments.

5+ hrs/week

Staff time saved

Stop manually calling clients to remind them. The AI handles every reminder, every follow-up.

15-25%

Revenue recovered

Fewer empty slots means more revenue from the same operating hours.

FAQ

Common questions.

What channels does it use?

Can clients confirm or reschedule from the reminder?

Does it follow up after the appointment?

What booking systems does it work with?

Ready to get started?

Let's explore how appointment reminders & follow-ups can transform your business.